Privacy Policy for Agora Art

Last Updated: February 20th, 2024

Welcome to Agora Art! Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from you, how we use it, your rights regarding your information, and how we protect it. By using our platform, you consent to the data practices described in this policy.

1. Data Collection and Use

Personal Information

  • What We Collect: We collect information that identifies you personally (such as your name, email address, birthday, and city) primarily to provide and improve our services, for identification and authentication, and for marketing purposes.

  • Source of Collection: Directly from you when you sign up, integrate your Instagram account, and interact with our services.

Usage Data

  • Collection & Purpose: Information on how you interact with our services (such as page views and app usage) to help us understand user behavior, improve our offerings, and tailor our marketing efforts.

2. Third-Party Data Sharing

  • We share information with third-party services (like Stripe for payment processing) only to the extent necessary for providing our services. We ensure these parties adhere to strict data protection standards.

3. User Data Rights

  • You have the right to access, correct, or delete your personal information. Additionally, you can object to or restrict certain processing of your data. Please contact us to exercise these rights.

4. Data Security Measures

  • Our security measures include JWT protection for user-owned data. While we are in our early phases, we are committed to protecting your information against unauthorized access and data breaches.

5. Use of Cookies and Tracking

  • Compliance: Adhering to CCPA, we notify users about our use of basic tracking technologies and ensure EU users can opt-in as required by GDPR.

6. Cross-Border Data Transfers

  • Data may be transferred across borders as necessary for processing. We take steps to ensure data is protected according to the standards of your jurisdiction.

7. Changes to Privacy Policy

  • We reserve the right to modify this policy. Significant changes will be communicated to you through email or in-app notifications. Continuing to use our platform after changes means you accept the new terms.

8. Contact Us

For questions about this policy or our privacy practices, please contact us through our contact page or email.

  • External Integrations: We integrate with Instagram, allowing artists to connect their accounts for enhanced visibility. Our interaction with Instagram is governed by their terms and policies.

  • Age Restrictions: Our platform does not impose age restrictions; however, we are committed to protecting minors' privacy in compliance with applicable laws.

  • Data Retention and Deletion: Inactive accounts are made invisible to the public. Complete deletion of records requires explicit request from the artist.

  • Marketing Communications: Users are auto-enrolled in our newsletter upon registration but can opt-out anytime.

  • Data Breach Protocols: We maintain mild security measures and are committed to responding promptly to any data breach, in line with our internal protocols and legal obligations.

  • Tax Compliance: We utilize Stripe Tax to manage tax compliance, simplifying adherence to various jurisdictional tax laws.

  • Refund and Cancellation Policies: Users and artists can cancel subscriptions anytime. Refund policies are outlined, emphasizing discretion in issuing refunds to artists and conditions under which refunds are considered for users.

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